Managerial Hierarchy based workflow configuration for Timesheets does not work as expected when Timesheet is submitted by a Delegate in AX 2012

Managerial Hierarchy based workflow configuration for Timesheets does not work as expected when Timesheet is submitted by a Delegate in AX 2012

Friends,

Hope everyone is doing well.

Just wanted to share a quick information about an issue which you may face while implementing Timesheets approval of workers based on a Managerial Hierarchy.

When you setup the Timesheet review workflow as “Hierarchy” based and setup appropriate reporting positions for the workers, you will notice that the timesheet when submitted “by a Delegate” for an employee, will get routed/assigned to the reporting manager of the delegate(who submits the timesheet), instead of getting assigned to the reporting manager of the actual employee.

This is a known issue in AX 2012 feature pack(until the CU4 release) and you will need to make a code correction by taking help of your developers.

However in the R2 release of AX 2012, this issue is taken care by the introduction of a small “Design change” in the workflow configuration. In the R2 release, you will be able to select “Worker” as the “Start from” location for the workflow. This will ensure that the timesheets even though submitted by a delegate, will get routed/assigned to the reporting manager of the timesheet worker/employee, but not to the reporting manager of the delegate. See screen below.

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Please shoot questions in case you have any in this regard.

Till next time !! Keep DAXING Smile