It has been quite sometime i have not written here. Last few months were very busy with several things and that did not allow any time to spend on blogging. I finally managed to get some time here!!
In one of my earlier posts, I elaborated some of the functionalities of the Vendor collaboration/Vendor self-service feature of Microsoft Dynamics 365 for Finance and Operations – Enterprise Edition and what was coming in future releases. With the Fall release (Version 7.3), Dynamics 365 for Finance and Operations has much more to offer to automate vendor self-service and collaboration, specifically around the vendor user and organization onboarding aspects.
In this post, lets take a look at some of those new features, specifically in the vendor onboarding area.
The diagram below shows an overall representation of how the data flows from a Prospective Vendor to an Approved vendor in D365FO.
Let’s now dig into some of the finer details of the processes and steps underneath each of these steps in the vendor onboarding process.
Prospective Vendor shows interest to become a potential vendor: Before an organization or individual wants to become a vendor for your organization, they are referred as “Prospective Vendors”. They can apply to be a vendor for your organization either via a website you may have, with anonymous access, or they can apply via a contact at your organization. If they come in through your website, you can have an OData integration with D365FO, to send the prospective vendor’s data into D365FO. Alternately, you can also use Data Management Framework to import the prospective vendor data periodically into D365FO.
After the initial basic data for the perspective vendor comes into D365, it will appear in Prospective Vendors registration under Procurement & Sourcing > Vendor collaboration requests.
Procurement Personnel from your organization reviews the details and initiates the vendor invitation process:
Before a procurement personnel from your organization reviews these requests to initiate the vendor invitation process, lets take a look at the workflow that is set up behind the scenes to do all the heavy lifting.
Under System Administration > Workflow > User Workflows, you can set up workflows for adding, modifying or inactivation of a new prospective vendor/existing vendor user. For a new prospective vendor user, the workflow provides your various options to fully control the new user provisioning in Azure AD and new user creation in D365FO.
Take a look at the screenshot below which shows this workflow.
To initiate the invitation process for the new prospective vendor, the procurement personnel will select the required user and review the details. If they decide to proceed with initiating the invitation process, they click the Invite User button.
At this point, the Processing status of the vendor registration request changes to “User requested“. This means a request for setting up a new user account in Azure AD and in D365FO has been initiated in the workflow.
As soon as the user creation request is creation, the personnel setup in the workflow for this will get notified and will process the request further. If you notice the screenshot of the workflow above, the first step in our workflow is to review and approve the user request even before the Azure AD and D365FO user accounts are created.
The Personnel responsible goes into the user request and reviews the details to approve it.
The next step in the workflow is to set up the B2B user account in Azure AD. You can use the manual task within the workflow and assign it to the required person, who then can download the external user setup CSV file for import within Azure AD.
Alternately, you can use the automated task for provisioning the Azure AD B2B user account.If you chose to use the automated task, you need to make sure to complete the below setups.
- Register the D365FO app within Azure AD in Azure portal.
- Complete the required setup for the API permissions for Microsoft Graph for the D365FO app. The automated task of the user setup workflow will invoke this to provision the user account in Azure AD.
- Setup the Client ID, Application Keys within D365FO B2B invitation configuration page of D365FO.
With the above setup done, the automated task will provision the Azure AD user for the vendor user automatically. In the next step of the user setup workflow, you can set up automated tasks for provisioning the user account within D365FO and also send the email notification to the vendor with a URL link to D365 for signup and registration. You can set up an email template and use (%portalURL%) placeholder in the email message, which will automatically include the URL of D365FO, when it sends the email notification to the vendor.
In this demo, the prospective vendor i added was John Smith whose email id was firstname.lastname@example.org. Since i had done all the setups above, ( (John Smith, the vendor) got the email notification with a URL for sign up.
Prospective vendor signs up to D365 and completes registration Wizard:
Now, it is time for the prospective vendor to sign up and complete the registration wizard and provide additional information about their organization.
When the vendor logs in to D365 by clicking the URL in the email invite, they are directly taken to a registration wizard, which appears as shown in screenshot below.
The vendor selects the Country/region first in which they operate in. In this case , i selected USA.
On the next few screens, vendor enters their business information and all necessary details as shown in screenshots below.
You can also configure and assign predefined questionnaire and assign it to the vendor to answer and you also let them select procurement catalog.
This create the new vendor request in D365FO, which will then be reviewed and approved by a procurement or AP person of your organization. Procurement personnel can navigate to Procurement and Sourcing > Vendor collaboration > Vendor requests to see these.
New vendor details reviewed and approved:
The Procurement personnel then completes the review process of the new vendor request and upon confirmation, the new vendor record is automatically setup in the Vendor master. After that, the vendor can have full access to the vendor collaboration portal and they can communicate with your organization in real time on purchase orders, invoices, consignment inventory, RFQs and responses, bidding and more.
That essentially completes the overall vendor onboarding process in D365FO. Stay tuned for more on this.